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February 17, 2020

For most of my fifteen-year coaching career, I have promoted the idea that high-performing teams must have a foundation of trust. I’d advise my clients that if team members don’t trust each other, there is little likelihood they’ll demonstrate healthy conflict about ideas or hold each other accountable. When…

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February 5, 2020

Let’s start with the metaphor that your brain is like hardware, while your mind is the software that runs on that hardware. Thanks to evolution, your brain has some serious limitations, but upgrading the software (your mindset) actually improves how your brain works.…

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October 16, 2019

In April 2009, I missed a flight. It was one of those adrenaline-filled, cortisol-pumping experiences where I hadn’t given myself sufficient time to get to the airport. It led to a trifecta of emotions: Shame that I was not better prepared…

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July 9, 2019

A couple of weeks ago I arrived at a client’s office and this normally calm, grounded CEO declared: “I really need your help with a people issue that’s bothering me.” This was quite unusual for him—he’s incredibly competent, the company…

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