August 30th, 2018

What Is a Listening Tour? A listening tour is an extremely valuable tool for any new CEO (or any leader, for that matter). It involves meeting with a wide variety of people from many levels of your company. It helps…

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July 15th, 2018

How CEOs can ask for, secure, and act on quality feedback. I often joke that my work is made possible because candor needs to be outsourced. CEOs have a problem getting a decent quantity of quality feedback. For new CEOs,…

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March 25th, 2018

Eight years ago, I received a call from a CHRO who confided in me that my client (a new CEO) was doing a very poor job of inspiring the troops. She concluded with this statement: “He’s not making meaning for…

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March 24th, 2018

If you want to lead a company that outperforms the competition, start by clearly defining your company’s vision, mission, and values system. Once these are defined, you must then articulate the strategies that will allow you to accomplish that mission.…

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