The Secret Sauce of High-Performing Teams

The Secret Sauce of High-Performing Teams

For most of my fifteen-year coaching career, I have promoted the idea that high-performing teams must have a foundation of trust. I’d advise my clients that if team members don’t trust each other, there is little likelihood they’ll demonstrate healthy conflict about...
Build a More Positive Mindset

Build a More Positive Mindset

Let’s start with the metaphor that your brain is like hardware, while your mind is the software that runs on that hardware. Thanks to evolution, your brain has some serious limitations, but upgrading the software (your mindset) actually improves how your brain works....
PAUSE!

PAUSE!

In April 2009, I missed a flight. It was one of those adrenaline-filled, cortisol-pumping experiences where I hadn’t given myself sufficient time to get to the airport. It led to a trifecta of emotions: Shame that I was not better prepared Anxiety about getting on a...
How to be better at conflict

How to be better at conflict

A couple of weeks ago I arrived at a client’s office and this normally calm, grounded CEO declared: “I really need your help with a people issue that’s bothering me.” This was quite unusual for him—he’s incredibly competent, the company is flying high, and he’s...
How to Conduct a Listening Tour

How to Conduct a Listening Tour

What Is a Listening Tour? A listening tour is an extremely valuable tool for any new CEO (or any leader, for that matter). It involves meeting with a wide variety of people from many levels of your company. It helps you understand “the lay of the land” at your...